In my work as a travel journalist, I take thousands of photographs every year, all of which I need to keep readily accessible on the computer. The new Windows 7 has made them much quicker and easier both to access and email to clients. The switch to the new system was utterly painless, as Elliott was able to take my old machine away whilst I was away for a few days and bring the new one over on my return. He also gave me a few simple tips to help me use my new toy to its best advantage and – an added bonus – is a phone call away if ever I have any technical queries. So one thoroughly satisfied customer.